Terms & Policies

RESERVATION POLICIES:

Services are by appointment only. Guests who arrive late are not guaranteed a full service. We will do our best to accommodate guests. However, if time does not allow, the service will be cut short. If the guest is too late to receive the service, they are responsible for full price of the service. Time is extremely important to us and our other guests. Please be respectful and show up on time. 

CANCELLATION POLICY:

Your treatments are reserved especially for you and are very important. We value your business and ask that you respect Glow’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours notice are subject to a cancelation fee amounting to 40% the cost of the scheduled service. We recognize the time of our clients and of our staff is valuable and have implemented this policy to ensure the best possible service for both.